Shipping & Return Policy
Shipping Policy:
All orders are processed and shipped within 3-5 working days unless otherwise stated. Shipping costs are calculated at checkout and are the responsibility of the customer.
Return & Refund Policy:
We do not offer returns, refunds, or exchanges on any products unless the item received is defective.
If you receive a defective product, please contact us within *7 days* of receiving your order. All return shipping costs are the responsibility of the customer. Upon inspection and approval of the defective item, a handling fee ranging from *R120 to R200* will be deducted from your refund.
We do not offer returns, refunds, or exchanges on any products unless the item received is defective.
If you receive a defective product, please contact us within *7 days* of receiving your order. All return shipping costs are the responsibility of the customer. Upon inspection and approval of the defective item, a handling fee ranging from *R120 to R200* will be deducted from your refund.
To be eligible for a return due to a defect:
– The item must be unused and in the same condition you received it.
– Proof of purchase and photographic evidence of the defect must be provided.
Please note:
We reserve the right to deny returns that do not meet our policy conditions.